Shipping and Returns
We’re delighted to be able to offer free delivery within the UK, without a minimum order value. This will be dispatched on the next working day and will take between 1-2 working days to arrive with you.
We also post internationally! Wherever you are in the world, we can get your jewellery to you and will be charged at £8.50 per order.
Once your order arrives, we hope it’s everything you expected. However, we’re always here if you’re not completely satisfied. All we ask is that you return your item(s) within 14 days of receipt. To ensure all goes smoothly, be sure that:
- You return your jewellery within 14 days of delivery. We’d advise using a tracked service so you can keep an eye on its progress.
- All pieces must be unworn and returned in the original packaging, including all labels.
Once we receive your items, the credit or debit card you used originally for the purchase will be credited with the cost of the goods. Personalised orders will not be eligible for a refund on the £4 printing charge, nor will international orders on the £8.50 postage cost.
We will aim to process your refund within 3 working days of your goods being received, but your card provider may take 4 – 7 working days to credit your account.
Unfortunately we’re unable to offer a free returns label at the moment but we're working on it!